Frequently Asked Questions

Everything you need to know about your Qure™ skincare journey.

How long does it take to see results with Qure™ devices?

Most users begin to notice a visible improvement in skin texture and tone within 2 to 4 weeks of consistent daily use, with optimal results typically appearing after 8 to 12 weeks.

What is your shipping policy?

We offer free standard shipping on all orders over $100. Orders are typically processed within 1-2 business days, and delivery usually takes between 3 to 7 business days depending on your location.

Can I use Qure™ products if I have sensitive skin?

Yes, our devices and clinical-grade topicals are designed for all skin types. However, we always recommend performing a patch test or consulting with a dermatologist before starting a new skincare regimen.

What is your return and refund policy?

We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the product in its original packaging for a full refund, minus shipping costs.

Do your products come with a warranty?

All Qure™ beauty devices come with a comprehensive 1-year limited warranty that covers any manufacturing defects or hardware malfunctions from the date of purchase.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Klarna and Afterpay.